General questions about Excire
What should I do if a folder path or drive letter has changed?
If you have moved folders to another location, you can link them to the current path in Excire Foto by right-clicking on "Relocate". The "Relocate" function is offered for folders that are marked as offline with a red "X". Unfortunately, it is not ...
How do I get a discount as an existing customer?
As an existing customer, you can use a personal discount code to purchase Excire Foto 2024 or Excire Search 2024 (depending on the previous version purchased) at a special price. We have set up a special website where you can receive your discount ...
How does the AI aesthetics rating work?
People often ask what criteria artificial intelligence (AI) uses to assess aesthetics and thus distinguish between "good" and "less good" photos. We recently asked our experts for an explanation. "Our AI has learned from a large number of photos what ...
What are the necessary hardware/system requirements?
Minimum system requirements for Excire Foto Supported processors Multi-core processor with 64-bit and AVX support Not supported: Older AMD processors such as AMD Phenom(tm) II X6 1100T and AMD Phenom(tm) II X (also known as AMD Athlon II X4 640) are ...
Does Excire upload data to the cloud?
All analysis functions of Excire Foto and Excire Search run purely locally on the user's computer. No image data is uploaded to the cloud. The program only requires Internet access once every 30 days to check for a valid license.
How do I install the program on a new computer?
If you purchased your license on/after 4/18/2023 To install the software on a new computer, download it again using the link in your purchase confirmation and install it on the new computer. Alternatively, you can find the download links in the ...
How can I contact customer support?
If you have not found the right answer to your question in the Help Center or a specific problem has occurred, you can contact our support in several ways. Option 1: Create a ticket directly in the Help Center. To do this, click the button to create ...
Where can I find the manual or tutorials for the software?
A quick start documentation for Excire Foto 2024 can be found here: https://www.excire.com/manuals/ExcireFoto2024_Quickstart-EN.pdf Furthermore, you can find various tutorial videos in our Youtube channel. Especially the recordings of our live ...
Are there free updates?
Updates with bug fixes or minor improvements are offered free of charge at regular intervals. You will be automatically notified when there is a free update when you start the software. In addition, you can also check for updates from within the ...
On how many computers can I use Excire with one license?
The license can be activated on up to three computers of one user after purchase. This is done through your Excire user account. If these three activations are used up, but you want to activate a new computer, you can remove a previous activation in ...
Is there a version for Apple Silicon processors (M1, M2, etc.)?
Yes, for both Excire Search and Excire Foto we offer a version specifically for the Apple Silicon processor series (M1 and newer). If you are hesitant, you can test both products for free before buying.
Excire Foto or Excire Search?
We have two different products on offer: 1. Excire Foto, our standalone version, which offers additional features such as Excire Analytics. 2. Excire Search, our plugin for Lightroom Classic, which integrates automatic keywording and advanced search ...