Although the Excire Photo Office Edition runs locally on your computer and our AI analysis also analyzes your photos locally on your computer, our software requires an Internet connection to our servers for various tasks so that users can log in and you can be informed about updates.

The following two servers should therefore be accessible:

https://api.excire.com and https://id.excire.com

Therefore, please carry out the corresponding releases in your firewall or, if you use a proxy server, please enter this in the corresponding settings. How to do this is described in the installation instructions: https://learning-center.excire.com/s/excire-business-office-edition/m/excire-foto-office-edition-setup-and-installation-en

If your proxy server uses SSL/TLS inspection, please note that our servers must then be entered in the whitelist on your proxy server.

For details on what data is transmitted to the Excire license server via id.excire.com, see the article "License Management - Data Privacy and Security".