Firewall and proxy server settings

Firewall and proxy server settings

Although the Excire Photo Office Edition runs locally on your computer and our AI analysis also analyzes your photos locally on your computer, our software requires an Internet connection to our servers for various tasks so that users can log in and you can be informed about updates.

The following two servers should therefore be accessible:

Therefore, please carry out the corresponding releases in your firewall or, if you use a proxy server, please enter this in the corresponding settings. How to do this is described in the installation instructions: https://learning-center.excire.com/s/excire-business-office-edition/m/excire-foto-office-edition-setup-and-installation-en

If your proxy server uses SSL/TLS inspection, please note that our servers must then be entered in the whitelist on your proxy server.

    • Related Articles

    • Where can I find Excire Search after installation?

      The Excire Search functions can be found in the Library -> Plug-in Extras menu after installation. (There are two different „Plug-in-Extras“ submenus in Lightroom, this was not our idea!) The basic settings for Excire Search can be found under File - ...

    • Why is the initialization of photos slow?

      The "Initialize Photos" feature in Excire Search analyzes your photos so that they are available for AI functionality. The speed of this process depends on various factors. For example, the hardware of the computer, the connection of the drives on ...

    • How does the initialization of photos work in Excire Search?

      In order to use the functionalities of Excire Search, your photos must first be initialized. The photos are analyzed by the AI. This is done locally on your computer. To start the initialization of photos, go to the Lightroom menu and select ...

    • How does the purchasing process work?

      As part of the purchase process, a user is created for the contact email address in the so-called "Orgadmin" area of the Excire license server. In addition to a purchase confirmation, which also contains download links for the software, buyers also ...

    • A photo in RAW format is not displayed

      For raw data, Excire Foto uses operating system (Windows or MacOS) functions. For Windows, please install the MS RAW extension. Please install the raw image extension from Microsoft. Then perform the following steps: Restart Excire Foto Remove the ...